Login Assistance:  If you've forgotten your username or password, please email CarlaK@vernoncompany.com for assistance logging in.

Your Email:  Please update the email field both at checkout and in your account settings to a valid email address with an inbox that you check regularly. This is how we will communicate with you concerning your order.

Customer Service:  Hours are 7:30 am to 4:30 pm CST, Monday through Friday. For customer service regarding items in this store, contact The Vernon Company at 1-800-743-7545, ext. 8561 or email CarlaK@vernoncompany.com

Warranty Policy:  The Vernon Company agrees to transfer, assign or otherwise extend any and all existing warranties on inventoried merchandise to buyer, its clients, customers or buyers. The Vernon Company further disclaims all other warranties attributed to it, which are either expressed or implied including warranty of fitness or merchantability.

Cookies:  Certain areas of our sites use cookies to keep track of your shopping cart. We may also use cookies to deliver content specific to your interest. Most browsers are set up to automatically accept cookies. You can disable cookies or set your browser to alert you when new cookies are being sent. If you disallow cookies on your computer, be advised some areas of this site will not function properly.

Payment Method:  Orders can be paid for using credit card via a secure gateway. We accept Visa, Mastercard, Discover and American Express. Your card will not be charged until your order has shipped from our warehouse.

Sales Tax:  Applicable sales tax for the ship-to destination will be added to all orders.

Privacy Policy:  Templeton Rye, The Vernon Company and its subsidiary companies respect the privacy rights of our online visitors and recognize the importance of protecting the information collected about you. We have adopted a corporate online privacy policy that governs how we collect, store and use the information you provide. Please note that this policy applies only to sites maintained by The Vernon Company and its subsidiaries, and not to websites maintained by other companies or organizations to which we link. Information is never sold or given to third parties. When you register on a Vernon Company online site, you will be asked to provide personally identifying information, allowing us to communicate to you regarding your order, as well as alerting you to new products, features and enhancements, contests and events of interest. We will only collect personally identifiable information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you provide.

Consent To Do Business:  By using this site, you signify your assent to The Vernon Company Online Privacy Policy. If you do not agree to this policy, please do not use this site. We reserve the right to make changes in this policy. Please check back periodically to ensure you are aware of any changes in our privacy practices. Your continued use of this site will signify you acceptance of these changes.